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Thread: ANOVA-customer satisfaction witb e-services provided by bank depend repondent's age

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    Post ANOVA-customer satisfaction witb e-services provided by bank depend repondent's age




    Hi, I was testing the hypothesis that the satisfaction level of the respondent with respect to e-banking services provided by their bank depends upon the age of the respondents.

    This is ANOVA problems however I am unable to figure out how to approach the problem. I am attaching the excel file. The file has two tabs, one is named data and the other is named legends.

    Hope that helps the forum to provide me with guidance.
    Regards
    Ashraf
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