How To Set A Target?

#1
Hi all,

First of all I'm happy being a member of this great forum.

I'm a team leader in call centre industry and have some targets that are set without any studies so I need to know the suitable analysis to determine the suitable target to discuss it with management.

Thanks,
Tarek
 

bugman

Super Moderator
#2
Hey and welcome to the forum.

You will need to provide more detail as there are many ways to approach this problem...