Hello again! I work in car insurance. For simplicity, let's say there are two ways to report a claim: 1-800 number or mobile app. I am interested in studying which claim attributes are associated with each report method. So, I might want to make a statement like "intersection accidents increase the odds of reporting through the phone by X% relative to single vehicle accidents." In reality, I will probably use a multinomial model to account for n>2 report methods.
I have always thought that we can't use predictor variables that populate after the outcome variable has been determined. What if I'm not trying to predict in real time, but rather collect retrospective data and examine relationships after the claim is settled? For example, can I use claim severity to say something like "for each $1000 increase in damage, the odds the claim was reported through the phone increases by X%" This is my dilemma because damage assessment is not determined until after claim report. But, it is feasible to think that a heavily damaged vehicle might skew towards a certain report method over another. I could say the same thing about type of accident. We only know that after the customer tells us it was an intersection accident. Is there a better example (in other industries) where this type of retrospective analysis is used?
I have always thought that we can't use predictor variables that populate after the outcome variable has been determined. What if I'm not trying to predict in real time, but rather collect retrospective data and examine relationships after the claim is settled? For example, can I use claim severity to say something like "for each $1000 increase in damage, the odds the claim was reported through the phone increases by X%" This is my dilemma because damage assessment is not determined until after claim report. But, it is feasible to think that a heavily damaged vehicle might skew towards a certain report method over another. I could say the same thing about type of accident. We only know that after the customer tells us it was an intersection accident. Is there a better example (in other industries) where this type of retrospective analysis is used?
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